Timeless Watch

If your item is damaged through normal use within the first 2 years, please send an email to info@dawnsjewellery.com with a description and pictures of the problem. 

Our support team will be happy to assist you with a full refund or exchange of your choice.

Shipping: Free UPS Standard. Total delivery time: 6–10 business days. We ship worldwide with UPS, DHL or FedEx. Tracking is provided.

Express (Orders $300+): FedEx 5–8 business days (insured).

Returns: Free. Contact us within 100 days and we’ll take care of it.

Dawns jewelry is hypoallergenic (Allergy-safe).

For best care, store in the Dawns box provided and avoid contact with other jewelry to minimize scratching and slow natural oxidation.